MD Appliances Coverage
MD Appliances handles verified mechanical or functional problems reported during the first 30 calendar days after purchase.
Back to MD AppliancesPURCHASE PROTECTION
30-Day Coverage & Limited Warranty
A clear explanation of who to contact, when coverage applies and what information you may need if your appliance has a mechanical or functional problem.
Limited Warranty Coverage
Eligible issues for qualifying purchases are handled through the applicable Appliance Shield Limited Warranty, subject to its complete terms.
MD Appliances Coverage Policy
We want you to understand how coverage works before you buy. Please keep your receipt and all warranty documents provided with your appliance.
First 30 Days — Covered by MD Appliances
If your appliance has a verified mechanical or functional problem within 30 calendar days of purchase, contact MD Appliances promptly. Proof of purchase, the model number and the serial number may be required. The appliance may need to be inspected before coverage is approved. Eligible working-condition issues will be handled by MD Appliances in accordance with the purchase agreement, which may include repair, replacement, exchange or an approved return depending on the circumstances.
After 30 Days — Appliance Shield Limited Warranty
Beginning on day 31, eligible mechanical and functional problems for qualifying purchases are handled through the applicable Appliance Shield Limited Warranty administered by Consumer Priority Service. The supplied warranty provides parts and labor coverage for up to one year, subject to its coverage limits, exclusions and any applicable deductible.
How to Start a Warranty Claim
- Call Consumer Priority Service at (800) 905-0443; or
- Visit cpscentral.com and select the Appliance Shield Program.
- Have your warranty ID, proof of purchase, appliance brand, model number and serial number ready.
What Is Not Considered a Functional Problem
Disclosed scratches, dents, scuffs and other cosmetic imperfections that do not affect normal operation are not mechanical or functional problems. Scratch-and-dent appliances may have visible cosmetic conditions that are shown or disclosed before purchase.
Common Coverage Exclusions
Coverage may exclude damage or problems caused by improper installation or transportation, misuse or abuse, unauthorized repairs, incorrect electrical, gas, water or ventilation connections, rust, missing or altered serial numbers, commercial use, installation corrections, cosmetic damage and other conditions listed in the complete warranty agreement.
Keep your documentsYour sales receipt, warranty ID, model number and serial number may be required before service can be authorized.
This page is a general summary and does not replace your sales agreement or the complete written warranty. Coverage is subject to inspection, eligibility verification and the terms supplied with your purchase.